Privacy Policy

This Privacy Policy describes how FaunaHub ("we", "our", "us") handles information in connection with your use of the website located at faunahub.com (the "Site").

1. Information We May Collect

Server Logs

Like most websites, our hosting infrastructure may automatically record standard server log information when you visit the Site. This may include your IP address, browser type, referring URL, pages visited, and date/time of access. This information is used for operational purposes such as diagnosing technical issues and understanding general traffic patterns. It is not used to identify individual users.

Contact Form Data

If a contact form is made available on the Site, any information you voluntarily submit through that form (such as your name and email address) will be used only to respond to your inquiry. We do not sell or share this information with third parties for marketing purposes.

Cookies and Tracking Technologies

See our Cookie Policy for details on how cookies may be used on this Site.

Analytics — WebmasterID

FaunaHub uses WebmasterID, a third-party analytics service, to understand how visitors use the Site. WebmasterID may collect:

• Page views and the URLs of pages visited on FaunaHub
• The referring URL that brought you to the Site
• General browser and device information (browser family, operating system, screen size)
• Anonymous interaction events such as link clicks or page-level actions
• Approximate, non-precise geographic information derived from your IP address

WebmasterID may use cookies, local storage, or similar technologies to recognise a returning visitor in an aggregated way. The collected information is used solely to measure traffic patterns and improve the Site, and is not used by FaunaHub for advertising or sold to third parties.

We do not currently operate Google Analytics, advertising trackers, or marketing/retargeting pixels. If those are added in the future, this policy will be updated and, where required by applicable law, your consent will be requested before non-essential trackers are loaded.

2. How We Use Information

Any information collected is used to:

• Operate and maintain the Site
• Respond to user inquiries submitted through contact forms
• Monitor and improve Site performance and security
• Comply with legal obligations

We do not sell personal information. We do not use personal information for targeted advertising at this time.

3. Data Sharing

We do not sell, rent, or trade personal information to third parties. We may share information with service providers (such as hosting infrastructure) who process data on our behalf under appropriate agreements. We may disclose information if required by law or to protect the security or integrity of the Site.

4. Data Retention

Server logs are retained for a limited period as required for operational purposes. Contact form submissions are retained only as long as necessary to respond to inquiries.

5. Your Rights

Depending on your location, you may have rights regarding your personal data, including the right to access, correct, or request deletion of data we hold about you. To exercise these rights, contact us at info@helperg.com.

If you are located in the European Economic Area (EEA), United Kingdom, or California, additional rights may apply under applicable data protection laws (including GDPR and CCPA). Please contact us for more information.

6. Children's Privacy

This Site is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can delete it.

7. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The effective date at the top of this page will be updated when changes are made. Continued use of the Site after changes constitutes acceptance of the revised policy.

9. Contact

Questions about this Privacy Policy can be directed to: info@helperg.com